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Travel Consultant / Tour Guide
Role & responsibilities
Advises on destinations and itineraries, books transport and accommodation, manages logistics, and guides groups with local insights and safety briefings.
Key strengths
- User orientation24% (Job)
- Communication22% (Job)
- Organization18% (Job)
- Problem solving14% (Job)
- Persuasion12% (Job)
- Flexibility10% (Job)
What this means for you
- User orientation – Curates experiences that match client budgets and interests.
- Flexibility – Handles disruptions and rebooks swiftly when plans change.
- Communication – Keeps travelers informed and reassured throughout the trip.
Typical tasks
- Arrange transport, lodging, and activities within budget
- Provide destination advice and support changes or disruptions
- Consult with travelers to design itineraries and bookings
Daily work
- Advises clients on visas, insurance, and local customs
- Guides groups or resolves travel issues on the road
- Builds itineraries and books transport, lodging, and activities
Education & entry routes
Helpful but not mandatory
- Language or cultural training
- Travel industry certifications
Alternative pathways
- Customer Experience Specialist (Travel)
- Destination Marketing Assistant
- Group Travel Coordinator
Work environment
- Team size
- Works independently or within small agency teams
- Typical employers
- Travel agencies, tour operators, hospitality firms
- People contact
- High client interaction via calls, email, or in person
- Stress level
- Moderate with spikes during peak travel seasons
- Working hours
- Office hours with occasional after-hours support for travelers
Entry & progression
Common entry roles
- Travel Assistant
- Tour Guide Trainee
Next career steps
- Tour Operations Manager
- Senior Travel Consultant